Important Information
Cancellation Policy
We strive to be as flexible as possible while ensuring fairness for all parties.
Standard Cancellations
- Cancellations made at least 72 hours before delivery receive a full refund, minus any processing fees.
- Within 72 hours of delivery: partial refund or credit, depending on preparation already completed.
- Once items are delivered or en route, cancellations are not eligible for a refund.
Early Returns
- Returning rental items before the end of your rental period does not qualify for a refund on unused days.
No-Shows
- If delivery cannot be completed because the customer is unavailable at the agreed time and location, the order may be treated as a no-show and may not qualify for a refund.
Changes to Your Booking
- We're happy to accommodate reasonable changes (delivery times, item substitutions) whenever possible. Contact us at least 72 hours before your delivery date.
Policy Updates
- The version of this policy in effect at the time of your booking applies to your order.
Questions? WhatsApp us or visit our Contact page.
Medical · Daily Rental
Master EKO 3 Electric Bed Bug Heater
Age Range
N/A
The Master EKO 3 is a professional-grade electric heater engineered specifically for thermal pest control. Designed and manufactured by Master Climate Solutions (Dantherm Group), it provides an effective, chemical-free alternative to conventional pesticide treatments. The unit is placed inside an infested room where it continuously recirculates air, gradually raising the ambient temperature to 50°C — the threshold at which bed bugs, their larvae and eggs are rapidly dehydrated and eliminated. With a 2.3kW heating output and an airflow rate of 800 m³/h, the EKO 3 distributes heat evenly throughout enclosed spaces, ensuring no cold spots where pests could survive. It is designed to be used as a supplementary or primary heat source in smaller rooms and enclosed areas, and pairs with the included digital remote thermostat (THK) with probe for precise temperature monitoring and control from outside the treated area. The Master EKO 3 is suitable for a wide range of environments including hotel rooms, hostel dormitories, hospital rooms, domestic bedrooms, restaurant kitchens, aircraft cabins, train carriages, and shipping containers. Because no chemicals are used, the treated space can be re-entered immediately after the session — there are no residual gases, odours or toxins. At just 19 kg and fitted with integrated carry handles, the unit is straightforward to transport and position. Its 10-metre power cable provides flexible placement within the treatment area, and built-in overheat protection along with motor thermal cut-out ensure safe, unattended operation throughout the heat treatment cycle.
